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Internet Outage Affects 600 Customers

An Internet outage affecting approximately 600 customers in the Gallatin area began around 9:15 a.m. Monday, Feb. 3. Service was restored around 3:30 p.m.

The outage was primarily due to the winter weather, according to David Avery, Vice President – Corporate Affairs, Windstream.

It appears water seeped into portions of the underground fiber optic cable at certain splice points in the cable and froze, disrupting the flow of data traffic,

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